How to Shop Online With Us.

If you're looking for a particular item, for example, a blanket, it's important to know how to navigate an e-commerce website to find the item you're looking for.

There are several ways to do this, but the two easiest and quickest ways are:

• Use our search bar to type in the item and click enter. In this example, it would be "blanket".
  
• Use our main navigation menu, which sits at the top of every page. For this example, we would hover over "bed" and click on "blankets" in the menu that appears. This takes us through to our entire collection of blankets available for purchase.
  

Filters are a big part of effective online shopping. They are how you can refine your search for the perfect product.

Once you have navigated to any of our collection pages, you should notice that a row of grey buttons sits above the displayed products available. These are our filters. Choose how you would like to refine your search and make your selection. For this example, we will refine our search by looking for green, linen quilt covers.

• First we navigate to the quilt covers collection page, then we scroll down until we can see the filters.
  
• Then we drop down the colour filter, select green, and watch the page refresh itself.
  
• Next we drop down the composition filter, select linen, and watch the page refresh itself.
  
• Finally we click any white space on the page to close the last filter we clicked and scroll down to review the refined search. Voila! We can now see all available green linen quilt covers.
  

Once you've navigated to a collection page, you can start browsing the online store's catalogue. Use the search bar or browse through different categories to find the products you need. Take your time to read product descriptions, specifications, and customer reviews to make an informed decision.

Reading through a product page can sometimes be overwhelming. Let's break it down into the key areas to look at on our site & where all the most important information lies.

• First, click through to the product you'd like to know more about. You can access products via any collection page on our site. In the example below, we're on the sheets collection page, and we have clicked through to our Bamboo Eco Sheet Set Range in White.
  
• Once on a product page, there is some key information to see on the right side of the page. Take note of the things we have highlighted in the image below:
• The product name or title
• The product price & any offer it might have
• The colour options it is available in, of which we can see white is currently selected
• The information regarding what is included in the product. This information is dynamic, meaning it changes according to the size option that gets selected. 
  

• After you've taken note of these important factors, you can examine the product images for further details. Hover over the image to provide a closer look, or click through the other images available.
  
• Once you've finished looking at the images, you can learn more about the product by scrolling down. On the right, you'll see all the different size options available for purchase, including the price per size. On the left, you'll see a small description of the product.
  
• Once you've finished looking at the images, you can learn more about the product by scrolling down. On the right, you'll see all the different size options available for purchase, including the price per size. On the left, you'll see a small description of the product.
  
• If you scroll even further, you'll see other products that belong to the same range, which are typically complimenting accessories. Below that is the composition information & care instructions for the product. Further down are reviews, other similar products, and recently viewed products.

When you find a product you want to purchase, select your preferred colour & size option before clicking on the "Add to Cart" button. You can continue shopping and add more items to your cart, or proceed straight to checkout to place your order. At the checkout page, review your order, select the desired shipping method, and enter your payment information.

Below is a short clip showing the selection of a colour, size, and adding the product to cart, then navigating to the checkout.

Once you've made it to the checkout page, just input all your relevant information, such as name, email, shipping address & billing address. There are multiple payment methods to choose from, including Visa/Mastercard, PayPal & Afterpay.

Once payment has been submitted, you should receive a confirmation email within 5 minutes, confirming the order has been placed.

Some online stores require you to create an account before making a purchase. This involves providing your personal information, such as your name, email address, and shipping address. Make sure to choose a strong password to protect your account.

We don't require the creation of an account to place an order, but it can make shopping with us next time easier & quicker. You can also view your previous orders via your account page if need be.